Thesis · 2025
TRAINING QUALITY AND PREPAREDNESS OF SECURITY GUARDS IN RESPONDING TO CRIME-RELATED INCIDENTS
Authors: DEPARINE, GILMELYN B. ROSQUITA, JASMIN C. EGAGAMAO, GEOFF LOPEZ, MAR LOUIE PATLONAG, ARIEL QUIBO, DAVE DIAZ, VINCE
Abstract Security guards play a vital role in maintaining peace and order, protecting property, and responding to crime-related incidents in various establishments. However, the effectiveness of security personnel largely depends on the quality of training they receive and their level of preparedness during emergencies. This study aimed to determine the relationship between training quality and preparedness of security guards in responding to crime-related incidents in Toril, Davao City. Specifically, it assessed the level of training quality in terms of training content relevance, trainer competence and delivery, and practical skills training, as well as the level of preparedness in terms of knowledge, skills, and psychological preparedness. The study utilized a quantitative descriptive-correlational research design. Data were gathered from security guards through a validated survey questionnaire and analyzed using mean and Pearson Product-Moment Correlation Coefficient. The findings revealed that the level of training quality and preparedness of security guards were both very high. Furthermore, the study found a significant relationship between training quality and preparedness (r = .210, p < 0.05), indicating a weak positive correlation. This suggests that while training quality contributes to preparedness, other factors may also influence the readiness of security guards in responding to crime-related incidents. The study recommends continuous enhancement of training programs, regular practical exercises, and psychological preparedness activities to further strengthen the competence and operational readiness of security personnel. Keywords: training quality, preparedness, security guards, crime-related incidents, practical skills training, trainer competence, psychological preparedness
